PRIVACY POLICY
Go Extra Mile App
Last Updated: 01 Jan 2026
This Privacy Policy explains how Go Eleventh Mile Technologies Pvt. Ltd. collects, uses, and protects information when you use the Go Extra Mile App.
1. Information We Collect
We may collect:
- Account information (name, email)
- Commute data (time, distance, vehicle selection)
- Optional verification data (vehicle, odometer, license images)
- Device and usage data
- Location data only during active commute logging
2. How We Use Information
Information is used to:
- Enable commute logging and summaries
- Maintain streaks and activity history
- Support optional rewards and community features
- Improve safety, security, and fraud prevention
- Comply with legal obligations
3. Location Data & Safety
- Location access is used only when you actively start a commute
- We do not track location continuously outside commute sessions
- The App is not intended to be used interactively while driving
- Users are expected to start and end commutes only when safe to do so
4. Data Sharing
We do not sell your personal data. Your commute details, location, and account information are not sold or traded to anyone.
We share limited data only to run the app properly. Some trusted service providers help us with app hosting, performance, and crash reporting. They use this data only to keep the app working smoothly.
We share data with partners only when you choose to use a benefit. If you redeem a reward or offer, we may share the minimum required information with that specific partner to fulfill it.
We share data only when required by law. In rare cases, we may be legally required to share information with authorities.
5. Data Security
We apply reasonable safeguards to protect data, though no system is fully secure.
6. Data Retention
Data is retained:
- While your account is active
- As required for legal or legitimate business purposes
- You may request deletion of your account.
7. Your Rights
You may:
- Access your data
- Request corrections
- Request account deletion (subject to legal requirements)
8. Children’s Privacy
The App is not intended for users under 18 years of age.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected in the App or website.